BizStay Walden – Arrival & Stay Information

Welcome to BizStay Walden.

We are happy to welcome you to The Hague and hope you will have a comfortable and enjoyable stay with us. On this page you will find all practical information about your arrival, your apartment and your stay.

If you have any questions before or during your stay, please feel free to contact us.

To ensure a smooth check-in, please make sure we have received the following information:

• Your estimated arrival time
• Your mobile phone number
• Final number of guests
• Flight details (if applicable)
• Any special requests

Full payment must be completed before arrival.

Important: If you entered your credit card during booking, it is used only to guarantee the reservation. BizStay will not charge your credit card automatically.

Check-in time is from 15:00.

For a smooth arrival we kindly ask you to call us 30 minutes before arrival.

Check-in phone number: +31 850170141

Arriving after 20:00? Please request a late check-in in advance.

We always aim to welcome you personally at the property. If a personal check-in is not possible, we will provide clear self check-in instructions.

BizStay Walden uses a mobile key system. You will receive an email with your personal mobile key before arrival.

Mobile key delivery:

• Monday to Friday arrival: Your mobile key will be sent on the day of arrival.
• Weekend arrival: Your mobile key will be sent on Friday, provided payment has been completed.

The mobile key becomes active at 15:00, which is our standard check-in time unless agreed otherwise.

Your mobile key provides access to:

• Main entrance – Waldeck Pyrmontkade 866B
• Your apartment
• Side entrance to the parking passage
• The gym

To unlock the doors, simply swipe the arrow to the right in front of the lock reader.

If you prefer, you will also receive a physical key card during check-in.

In the mobile key guest environment you will also find useful information about:

• Appliance manuals
• Supermarkets nearby
• Restaurants and neighbourhood tips
• Public transport
• Taxi services
• Emergency information

Private parking is available based on availability.

Location: Behind the building
Details: Secured parking area, maximum vehicle height: 2.00 m
Price: €15 per night

Parking must be reserved in advance.

If our parking area is fully booked, paid street parking is available in the surrounding streets.

Your apartment includes:

• Bed linen
• Towels
• Kitchen linen
• Nespresso coffee machine

On the back of your apartment front door you will find:

• WiFi code
• Waste disposal instructions

Upon arrival you will receive a small welcome package for your first day including:

• Coffee and tea
• Water
• 3 rolls of toilet paper
• 3 dishwasher tablets
• Garbage bag
• Cleaning kit
• Soap
• Mini shampoo

Cooking essentials such as oil, salt and pepper are not provided. A supermarket is located within walking distance.

You will also find a BizStay guest information flyer in the welcome bag with useful information about emergency contacts, transportation and the check-out procedure.

Check-out time is before 11:00.

Before departure we kindly ask you to:

• Tidy up the kitchen and wash the dishes or place them in the dishwasher
• Remove garbage from the apartment
• Empty the fridge and freezer
• Collect all used towels and place them near the washing machine
• Turn the heating down to 17°C
• Turn off all lights
• Leave the keys in the apartment

If you have any questions before or during your stay, please contact us.

BizStay Apartments
+31 (0)70 260 12 69
info@bizstayapartments.com

We wish you a pleasant journey and look forward to welcoming you.

Team BizStay